The Consumer has a 15-day right of withdrawal starting from the date of the Order, except for products mentioned in Article L.221-28 of the Consumer Code.

To exercise this right of withdrawal, the Consumer must send a declaration to contact@depaepe.com.

Products must be returned in their original packaging and in perfect condition within 15 days from the Consumer’s notification of withdrawal to the Company. Direct return costs are borne by the Consumer.

The Consumer will be reimbursed for all costs paid for the Order within 14 days following the Company’s acknowledgment of their declaration of withdrawal and after DEPAEPE has confirmed the perfect condition of the returned products.

The refund will be processed using the same payment method as the original purchase.